Order of HK$500 or above, Free Delivery
Order less than HK$500, Delivery charge HK$30
- Door to Door deliveries are dispatched within 3 - 7 working days
Terms & Conditions
- Delivery will be arranged once order is confirmed. NO delivery service on Sunday and Public Holiday.
- Orders submitted after 2:00 pm will be processed the next working day (working days excludes: weekend & public holidays).
- Customers shall allow us to access to the designated delivery location and ensure that a responsible person is at the delivery location provided to receive the order.
- We will not redirect a dispatched order. Transportation cost and additional handling fees will be charged to the customer for the processing of each such undeliverable order and rescheduling a delivery.
- If a responsible person is not present at the time of delivery, and customers consent to us leaving the order at the delivery location they have nominated. The customer accepts responsibility for the products ordered from that moment on.
- To check on your delivery status, you can always contact our customer service.
- To avoid delays, please provide correct delivery address and contact phone number.
- Delivery will be suspended if the Black Rainstorm Warning Signal or Tropical Cyclone Signal No. 8 (or above) is hoisted.
- International orders available. Delivery charges will be calculated based on the actual weight.
- Please note that when placing orders outside of Hong Kong, import fees and customs declarations will be assessed; contact our customer service shipping charges and details.
We will be happy to work with you to make sure that your gift is received as request. Please contact us for any specific arrangement.
Additional fees may apply if customer requests an expedited service, special type of shipping and handling, or other special service.